Privacy Policy

Please read this Privacy Policy carefully to understand your rights in relation to the personal data we collect about you. For the purposes of this document, the terms “we”, “us” and “our” refer to Autonomous Group.

1.   What information do we collect?

Using our website is entirely confidential. However, should you wish to enquire about, or use, any of our services, we will need to collect and store some information about you. Some information that we store could be used to identify you. The information we collect is as follows:

In addition to this, by choosing to progress with any of our services beyond an initial enquiry, we may also require your home address.

2.   How do we use your information?

Information you provide will be used to:

We do not use mass marketing techniques, such as mass emails. Any contact we make with you will be in relation to a specific query, except where detailed in section 6.

3. How do we store your information?

Your information will be stored on secure web servers, which are based within the United Kingdom. Our service providers comply with General Data Protection Regulation 2018.

We work hard to ensure that our website and database operate using the highest standards of information security. All data that passes through our website is encrypted for transmission. Note that security of information transferred via the internet cannot be guaranteed, so any information you provide through our website is done at your own risk.

4. How long do we keep your information?

We will not store information about any individual for a period of more than two years since our last date of contact with them. This may change if the individual makes a specific request that would require us to keep the information for longer.

5.   Access to your information

You have the right to know what information we hold about you. If you would like a copy of some or all of this data, please contact us. To do so, please refer to section 11.

This service is free of charge, but please note that ‘manifestly unfounded or excessive or repetitive’ requests may incur a fee.

6.   Keeping accurate data

On the first trading day of every new calendar year, we will contact all individuals in our database. You will be given opportunity to update or remove their information if you have been registered with us for more than 12 months.

Should you wish to make any changes to this information at any other time, let us know. To do so, simply contact us using one of the methods listed in section 11.

7.   Sharing your information with other organisations

Any data you supply to us or or any of our subsidiaries will not be shared with third-party organisations. This includes by sale. Information you give to us is supplied to the whole group, therefore, your information may be shared among our group of companies.

If you would like to progress with a finance request, we will need you to give permission to share some information with people from our panel of brokers and lenders.

If the Autonomous Group or any of its associated companies are acquired by a third-party organisation, personal information will become a transferred asset.

8.   Other websites

Occasionally, our website may use links which lead to other websites. Where this is the case, you should be sure that you are familiar with their privacy policy. Their services may have different policies.

9.   Policy changes

Changes to our policy are shown on this page. The most recent updated was 21st January 2019.

10.  Your rights

You can read more about your rights regarding your personal information on the Information Commissioner’s Office website:
You have the right to report any concerns or complaints about the way your information is handled to the Information Commissioner’s Office:

11. How to contact us

We have done our best to make this page as easy to understand as possible, while staying compliant with the latest web-related laws. If there is anything on this page that is unclear, please contact us. If so, our web team will do their best to help you.

The Autonomous Group is the trading identity of all associated companies within the Autonomous organisation.

If you have further questions about the Autonomous Group, how we handle your data, or would like to obtain, update or remove the personal information we hold about you, you can contact us through one of the following methods: